JPM Dividend claims

JPM currently process EQUITIES , PRIME and FIXED INCOME data in Merit and the system went live in 2017 Sept. 

Main IT contacts : [e-mail] and [e-mail]

IT manager : [e-mail]

Project Manager for Claims : [e-mail]

Cognizant Sales : Justin Wilson

Web or Desktop	Web
I.E or Chrome	Chrome
User roles	Y
AD groups	Y
Home screen	Y
Dividends	Y
Coupons	Y
Claim generation	Y
AutoSend	Y
Invoice creation	N
Intercompany Match	Y
Equilend Match	Y
Payment + Settlement	Y
Posting	N
Auto-Payment	N
Auto-Settlement	N
Client SSI maintained in Merit	Y
Split claims	N
Dashboard reports	N

Claim data is received in xml format via MQ. There is one type of xml for all the claims for each department. There is also settlement file for receivable received via MQ too.

They have two extra worksheets as 'Pending payable' and ''Pending market tracking'. Based on the rules set up claims will go to these tab for users to verify and move to claims tab via Notes/status. JPM don't want these claims to be auto-send until they are verified by users.

Users can only initiate payment once the claim(s) are matched. There are two type of matching happening in the system; a) Intercompany match b) Equilend

a) Intercompany match - both sides of the data is in the system. Filter for Matched by= IBL*,ICP* to view intercompany claims. Matching will happen few times a day based on the system parameter and it happens across Entity and Department (first cycle is within the same department and then across). 

User will need to flag all the matched items for the group to make a payment.

If matching status is set UNMM (unmatched multi), user can do force match on the claims

b) Equilend match - Claims with Matched by=EQL* and SCE populated are eligible for Equilend match. Users will assign SCE based on Parent A/C no. Once a day DVUP files will be generated and sent to MQ for JPM to sent it to Equilend. Once the matching happens in Equilend, we will receive response files and populate the Match status on claims accordingly. Users can do force match on UNM items.

.JPM can't send us a settings package from Production so we use our UAT and update wit the patches sent in order to start on a new UAT. You will need to ask for the export of the setting package to update matching rules and chaser rules before sending any package to JPM.

JPM gets 30 days free each year for enhancement which starts from 1st April. See the estimate list on M:MERITRESEARCH\JPM_DIV_UAT_20171212\MERIT\No of Days re estimates.xlsx.  Any new requirements needs to be estimated and approved by Sales team before sending it to JPM